Online Business Reviews & Reputation Marketing
“97% of people read reviews for local businesses.” – BIA/Kelsey
“Your business’s online reputation is one of the most valuable assets your business has.
Your reputation is instrumental in lead generation, applicant recruitment, and the overall perception of your business. You can be an amazing service provider, yet if your online review score is poor or trending poorly – you are perceived as an inferior or problematic provider and will likely be avoided. It’s not fair, but it is the game at hand. When you understand the game, you can fairly leverage it to your advantage.”
– Scott Bernadot, Owner of Bernadot Studios
5 Statistics you need to know…
AND WHAT YOU CAN DO ABOUT IT.
THE STAT
90% of consumers have used the internet to find a local business in the last year. 33% are using it daily.
HOW TO LEVERAGE THIS STATISTIC
Have a comprehensive local marketing plan in place so that your business is found when and where people search for the services you provide or by your brand name.
THE STAT
Negative reviews drive away customers. 94% say an online review has convinced them to avoid a business. Source: (ReviewTrackers study, 2018)
HOW TO LEVERAGE THIS STATISTIC
Do not leave your online reviews to chance. Have a system in place to help obtain more positive reviews from your happy customers. Review what your competitor’s reviews so you know what you are up against.
Among consumers that read reviews, 97% read businesses’ responses to reviews.
HOW TO LEVERAGE THIS STATISTIC
Monitoring your online reviews is important and how you respond to your reviews matters. Have a plan on how to respond to negative reviews.
Only 53% of people would consider using a business with less than 4 stars.
HOW TO LEVERAGE THIS STATISTIC
Monitor your reviews on the platforms where you are being reviewed and keep getting positive reviews from your happiest customers.
The average consumer reads 10 reviews before feeling able to trust a business.
HOW TO LEVERAGE THIS STATISTIC
Quantity matters, and so does timliness (a review left yesterday has more impact than one left 3 years ago). Getting online reviews is a numbers game. Implement a system for getting online reviews and you will get more of them.
Online Review & Reputation Management Services we Provide
Reputation Management
Get alerts when you are being talked about or evaluated online.
Online Reviews
Get a system to build your portfolio of online reviews. Leverage your online reviews by automatically placing them on your website.
Online Reputation Audit
Get a free audit when hire us to build your business website or subscribe to our Reputation Management & Online Review system.
Proof
Here are a couple of local examples from our clients. I have kept their names and business types confidential so their methods are not revealed to their competitors.
Local La Crosse Business A
Gained 56 online reviews with our system and over 240 testimonials for their website.
Local La Crosse Business B
Gained 27 online reviews with our system and over 50 testimonials for their website. They have been using our system for about 2 years.
Did you know…
“Based on our data, it takes, on average, asking 10 individual clients to leave a review for you to receive a single review on a 3rd party website like Google or Facebook.” – Scott Bernadot
This is why having a system is ideal to maximize your requests and ultimately your number of online reviews. Do not leave your online reviews to chance. A single negative review can be difficult to overcome if you have few reviews for your listing.
Why choose Us?
100% Satisfaction Guaranteed
Work with an experienced local marketer that guarantees your satisfaction
20+ Years Experience
Get a local marketing expert that has worked with 100s of business since 2000.
affordability
We have priced our services so small business owners can afford them. We also accept credit cards and have flexible payment options.
365 SuPport
We serve and support our customers every day of the year. Yes, even Christmas Day.
Reply Guarantee
We’ll respond to all received communications within 24 hours or credit your account $50.00. We typically reply within minutes.
Pricing
Online Review System
+ $100 setup fee- Use your own domain
- Provides you a link to a feedback form to email your clients
- Display customer testimonials to your website
- Prompt Google and/or Facebook reviews
- Popup badge to display rotating reviews
- Import existing reviews from Facebook & Google for display on your website
- Cost is per location
Online Reviews & Reputation Mgmt
+ $100 setup fee- Use your own domain
- Send email directly from control panel, includes up to 2 automated reminders
- Display customer testimonials to your website
- Prompt up to (5) 3rd party reviews from over 200 rating websites, including Google and Facebook
- Popup badge to display rotating reviews
- Import existing reviews from Facebook & Google for display on your website
- Reputation management includes daily monitoring with email alerts for up to (5) five 3rd party review websites (daily scan)
- Send up to 30 requests daily
- Cost is per location
Online Reviews & Reputation Mgmt
+ $100 setup fee- Everything included in $99/mo. plan
- SMS / Text messaging. Send text message requesting review (max. 300/mo.)
- Prompt up to (10) ten 3rd party reviews from over 200 rating websites, including Google and Facebook
- Reputation management includes daily monitoring with email alerts for up to (10) ten 3rd party review websites (daily scan)
- Send up to 100 requests daily
LIMITED TIME special Offer
Early Bird Special: For a limited time, we are slashing the cost of the Online Review System to $24.99 / mo. Signup by July 31st to lock in this monthly rate.
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